FAQ

Default solution folder, feel free to edit or delete it.

Accessing Online support
The online IT Helpdesk for staff (including booking appointments and how to guides) can be found on the intranet here: https://sites.google.com/merchiston....
Fri, 27 Nov, 2020 at 2:13 PM
Apple documents converter
If a Mac OS X pages documents needs to be converted to PDF, DOC or RTF, go to www.zamzar.com A simple online document conversion site where you do not...
Tue, 17 Sep, 2024 at 1:28 PM
Connecting to WiFi and the internet through the School network
All staff at Merchiston use a WiFi network called "MCS-Staff" : to use this you need to enter your school username and password.    All pupils...
Wed, 11 Nov, 2020 at 8:49 AM
Door Access
Door Access helpguide from Commonroomonline (must be logged into Google) If you need access to the back gate or Chalmers
Tue, 17 Sep, 2024 at 1:19 PM
Parent Portal
Accessing the Parent Portal helpguide from Commonroomonline (must be logged into Google) 
Tue, 17 Sep, 2024 at 12:52 PM
Parents Meetings and School Reports
Academic helpguide from Commonroomonline (must be logged into Google)
Tue, 17 Sep, 2024 at 1:46 PM
Printing issue?
If your printer has run out of toner, please go to reception to find the replacement toner automatically sent for your printer. If you cannot find toner fo...
Tue, 17 Sep, 2024 at 1:17 PM
Registration in 3Sys
3Sys support page from Commonroomonline (must be logged into Google) 
Tue, 17 Sep, 2024 at 12:47 PM
Remote connection
Remote Connection helpguide from Commonroomonline (must be logged into Google)
Tue, 17 Sep, 2024 at 12:54 PM
SOCS
If you or a pupil cannot access SOCS, please use the forgotten password link to re-set your password (using your School email address nnnn@merchiston.co.uk)...
Tue, 17 Sep, 2024 at 1:20 PM